Resumen del episodio 11 de The Epoch of Miyu
> Resúmenes de The Epoch of Miyu
Xu Miyu reports a series of towel-related allergy incidents to her supervisor, Feng Kaixin. Despite her explanation that the guests—members of a middle-aged modeling team—are usually reasonable, Feng dismisses the concerns. He insists the hotel’s long-standing partnership with its laundry factory makes a safety issue impossible, instead accusing the guests of having sensitive skin or attempting to scam the hotel for a free stay.
He orders Miyu to remain firm, tell the guests the towels are safe, and prioritize the hotel’s interests above all else. While Miyu follows orders by asking the guests for patience, the modeling team’s cameraman records the entire interaction. One guest, Fang, is visibly suffering from a swollen neck. Meanwhile, Ji Feng takes matters into his own hands by submitting linen samples to the Xingkang Testing Center.
The situation escalates when the video of Miyu and the guests goes viral, and a whistleblower named Peng Jie posts a public report confirming that the towels contain excessive bleach and failed multiple microbial tests. As the crisis intensifies, mass check-outs begin, leaving the executive floor in chaos. The workload becomes overwhelming, forcing Ke Wenxue to end her vacation early. Resentful of the mounting pressure, many service workers begin slacking off and pushing their tasks onto Miyu.
To uncover the truth, Ji Feng slips into the laundry room and poses as a veteran employee. He learns from a worker that the linens have not been replaced in years and are kept white only through heavy bleaching. This deceptive practice allows Feng Kaixin to pocket the budget intended for new supplies. When Miyu attempts to advocate for her exhausted team by requesting overtime pay, Feng Kaixin turns hostile.
He blames the service staff for the guests’ dissatisfaction, claiming their poor performance led guests to find faults with the hardware. He ignores Miyu’s explanation about the bleach and threatens to fire anyone who demands compensation. Realizing she cannot protect her subordinates, Miyu offers to take the night shift herself so the others can go home. Ji Feng meets with Chairwoman Wei Wanjun at her villa to discuss the future of the Purong Hotel.
He explains that the hotel needs radical action to "cut out the rot" and break the corruption chains within the Housekeeping Department. Despite the risks to her interests and the pressure of a VAM agreement, Wei Wanjun grants Ji Feng full authority to restore the hotel's reputation. At the same time, Wei Siyuan and his team plot to shift the entire blame onto Miyu, planning to frame the incident as her personal negligence during a scheduled press conference.
Tensions peak when Siyuan learns that Ji Feng has been appointed as the new General Manager. The news reignites a ten-year-old jealousy, as Siyuan recalls his aunt’s refusal to support him while she favored Ji Feng. On the morning of the press conference, Siyuan feigns a friendly welcome, offering Ji Feng his own office and tea.
However, he quickly uses the excuse of a separate interview to skip the meeting, leaving Ji Feng to face the media and the brewing chaos alone. During the media briefing, Ji Feng takes a bold and unexpected stance. Instead of following the plan to scapegoat Miyu, he publicly admits that the bleach issue was a major internal management failure and takes full responsibility.
When reporters ambush Miyu as she is brought into the room, Ji Feng steps in to shield her. He declares himself the only authorized spokesperson and makes it clear that the service staff bear no responsibility, as the fault lies entirely with leadership. Following the conference, Duan Aoxiang confronts Ji Feng about his decision to join Purong instead of his own company, Kuanli.
Ji Feng brushes off the tension, suggesting he needs to achieve results at Purong before discussing his future worth. Back at the office, Siyuan assigns his aide, Secretary Wu, to monitor Ji Feng. Ji Feng accepts the arrangement and immediately orders Wu to notify all management staff for a meeting in one hour, signaling the start of his promised overhaul.
